Indigo Girls Concert FAQs

FAQs

Got your tickets? Review all the information you need for the concert!

Where should I park?   

Convenient parking is available at Columbus Commons Main Garage. Did you know parking at the Columbus Commons Garages supports free programming at the Commons? Parking rates will be $15 per vehicle. Enter the garage at 55 E. Rich Street or 56 E. Main Street. 

Where is the concert entrance?

The only general admission entrance is at the southern end of Columbus Commons near 55 E Rich Street. Please be prepared to have your digital or printed tickets scanned and bags searched. This entrance is handicap accessible.

How early can I arrive prior to gates opening?

We know you’re excited to claim your spot for the concert! The park will be closed to the public from 5pm – 6pm on the day of the concert. If you arrive before gates open, Columbus Commons security will ask patrons to exit the park (no chairs or other personal belongings left behind – park must be clear starting at 5pm). Security personnel will permit lines to begin forming on the sidewalk of E. Rich Street, so we kindly ask that you do not arrive at Columbus Commons any earlier than 5pm. Gates open at 6pm.

What happens if it rains?

The concert will proceed rain or shine; though severe weather may delay or cancel the event. Columbus Commons personnel will be monitoring weather closely and will be ready to activate emergency weather procedures per the Columbus Commons emergency weather plan if necessary.  You are permitted to bring a personal handheld umbrella.  

In the event of a weather cancellation, if I have already paid for parking will my parking be reimbursed?

We are not able to reimburse parking.

What food and beverages options will be available?  

Jeni’s Splendid Ice Creams and Tortilla Street Food will be open, along with several of our favorite food trucks. You can also purchase water, Pepsi products, beer, wine, and a specialty cocktail at the bars (cash or card).

Can I bring outside food into Columbus Commons?  

Yes, you are welcome to bring your own food and empty water bottles to refill. Outside alcohol is not permitted. Additionally, no coolers are permitted inside the venue. All items will be subject to search upon arrival.  

Where do I sit?

Seating space is available on a first-come, first-served basis. No chairs are provided, and guests are welcome to sit directly on the grass. Feel welcome to bring a blanket or chair to sit on, and be prepared to sit close to your neighbors; we expect a full house! No chairs or blankets will be able to be placed before gates open. Gates open at 6pm. Please note: tarps, large coolers and wagons are not permitted.  See the full list of prohibited items below.

I have accessibility needs. Where can I sit?  

If a patron needs access to ADA Accessible seating or Assisted Listening Devices, please call to reserve. This can be done in person at the CAPA Ticket Center, or by phone at 614-469-0939. If you have any trouble with your seating at the venue, please ask for a CAPA volunteer and we will help you. As we are accepting walk-up tickets, these spots will also be given out the night of the concert at our Box Office tent.  

Can I bring my dog?

Due to limited space, dogs other than service animals are not permitted for these concerts.   

Can I exit the park and re-enter after my ticket is scanned?  

We have a no re-entry policy.

Yes, visitors can enjoy a ride on the carousel for free until pm, weather permitting.  

Can I take photos and videos during the show?  

Yes, you can take photos and videos with your cell phone. Professional cameras are not permitted. No flash photography is permitted.

Is this concert family friendly?

Yes, all ages are welcome, but all patrons are required to have a ticket.

Safety and Security

Medical personnel will be on-site for first aid needs. Columbus Police and other security staff will be on-site monitoring park activity. All patrons will pass through security screenings, including hand-held metal detectors and bag checks. For your safety and security, all patrons and their personal belongings, including bags, are subject to inspection before entering the park. Please allow additional time for this process. Weapons of any kind and alcohol are prohibited.

What is not permitted in Columbus Commons for this concert?
  • Coolers   
  • Wagons
  • Tables
  • Outside beverages – alcoholic & non-alcoholic beverages
  • (please note: DORA beverages are not permitted to be brought inside the park during this event)
  • Smoking   
  • Plastic tarps   
  • Tents or canopies   
  • Large golf umbrellas   
  • Weapons of any kind   
  • Animals, except for service animals   
  • Disruptive behavior   
  • Leaving and re-entering 
  • Weapons of any kind and alcohol are prohibited.
Where are the restrooms?

There will be two permanent restrooms open, located behind Jeni’s, in addition to portable restrooms on the southeast side of the park. Wheelchair accessible restroom facilities are also available on the east side of the park near the EMS tent at the Town Street entrance.  

Where can I put my food waste during the concert?

Thanks to SWACO, we will have designated food-waste containers by the food trucks. 

How can I receive information regarding the weather?

For the latest information regarding weather, follow Columbus Commons on Instagram, and we recommend signing up for text message alerts prior to the show by texting Indigo to 614-502-1889. 

Ticket FAQs

Know everything you need to know about securing your tickets!

Do I need a ticket?

Yes, tickets are required and can be purchased here. 

Do children need tickets? 

Yes, tickets are required for everyone. This gives an accurate count of how many people are in the park so we can monitor attendance with health and safety officials.

Will tickets be available day-of?

We will not be able to accommodate day-of walk-ups due to crowd capacity.

How do I find my tickets for the show day?  

Tickets can be accessed via your account at wallet.capa.com. Ticket barcodes will be available starting 4 hours prior to the performance. For more information, visit the CAPA webpage page. If you have any questions about retrieving your ticket, reach out to mytickets@capa.com

Will my third-party tickets be honored?

Tickets purchased from another source may be counterfeit, and we cannot guarantee you will have a seat upon arrival.  

For all questions related to the concert, look at the FAQs below or submit your question to our general inquiry inbox, which you can find here.

For all questions regarding tickets, reach out to the CAPA Ticket Center by emailing tickets@capa.com.

In Case of Emergency

We take safety seriously at Columbus Commons. There are six exits you can use in case of an emergency:  

  • – The northeast and northwest corners of the park toward the stage 
  • – The east and west sides of the park toward High Street and Town Street  
  • – The southeast and southwest corners of the park toward Rich Street.
  •  
  • Sign-up for text alerts in advance of the show regarding weather and safety updates. Text “Indigo” to 614-502-1889 before the concert to ensure you receive the latest updates and most recent information. 
  •  
  • There will be one EMS stations for first-aid located on the east side of the park near the Town Street entrance. See the map below. 

 

Questions?

For all questions related to the concert, head to columbuscommons.org/contact 
For all questions regarding tickets, reach out to the CAPA Ticket Center by emailing mytickets@capa.com   

See you at the show! 

Park at the Commons

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