FREQUENTLY ASKED QUESTIONS
What is the Common Ground Concert Series?
CDDC and CAPA have partnered to present free nationally-renowned artists to the community at Columbus Commons. Be sure to read through all of the frequently asked questions below, and learn how to claim your tickets for unforgettable free music in the heart of Downtown Columbus!
What is the concert timeline?
Gates will open at 6:00 PM. An opening act will take the stage around 6:30 PM. The headliner will take the stage at approximately 8:00 PM. Please note, Columbus Commons will be cleared for a security sweep before gates open at 3:00 PM, so anyone at Columbus Commons before gates open at 6:00 PM must leave. This means you will not be able to reserve an area of the lawn before 6:00 PM.
Do I need a ticket?
Yes. FREE tickets are required. Tickets are limited in quantity to ensure a safe environment for patrons. Tickets are limited to a quantity of two per email address. Please only reserve the tickets you will use. We expect tickets to go quickly, so mark your calendars.
Do children need tickets?
Tickets are required for anyone over the age of three (3). Children three (3) and younger do not need a ticket.
I have my tickets; do I need to print them?
Printed tickets are preferred.
Does a ticket guarantee entry into these concerts?
A ticket does not guarantee entry. The best way to ensure entry is to arrive early. Safety of our patrons is our top priority. It is possible that due to safety concerns, access to the park may be restricted, even preventing some guests with tickets from entering the concert. Columbus Commons staff will work with public safety officials to ensure safe conditions are maintained, and guests with tickets will be allowed in when conditions become safe once again.
What if I don’t get a ticket? What can I do?
Tickets are limited and were claimed quickly. We will not be able to accomodate day-of walk-ups due to crowd capacity.
How many tickets were released?
8,000 free tickets were claimed for this show, and that max capacity has been approved by our local safety officials. Safety of patrons is our top priority, and just like any venue we have a capacity limit. In order to allow as many people as possible to have a chance to claim tickets, tickets are released on multiple days as part of our planned distribution plan. 4,000 early-access tickets were released exclusively to Columbus Commons newsletter subscribers, with the remaining 4,000 released across the following weeks. Tickets are claimed on a first-come, first-served basis through Eventbrite.
June 25: 4,000
June 27: 2,000
July 11: 500
July 18: 500
July 25: 300
August 1: 300
Media promotions: 400
I have claimed tickets but no longer need them. Can I return them?
Yes! Simply open your ticket email from Eventbrite, click "manage my order," then "cancel my order." This will open up a spot for someone else who is waiting for tickets.
Where is Columbus Commons?
The park is located at 160 S. High Street, Columbus, Ohio 43215, one block south of the Statehouse in Downtown Columbus. The entrance for these concerts is along the south end of the park, off Rich Street.
Take a look at a map of the venue here.
Where should I park?
Parking for Columbus Commons events is easy and convenient! The most convenient garage is the Columbus Commons Main Garage located at 55 E. Rich Street. You can even prepay for parking on this page! If you park at the Main Garage at 55 E. Rich Street, you’ll be closest to the park entrance. Parking rates will be $5 per vehicle, and cash and credit card will be accepted upon entering the garage. If you’re taking Uber or Lyft, the ideal drop-off zone address is 54 E. Rich Street, which will place you near the concert entrance. The Columbus Commons Underground Garage will not be available for general admission event parking.
What time will gates open?
Gates will open at 6:00 PM at the south end of the park, near E. Rich Street.
How early can I arrive prior to gates opening?
We know fans are excited for this show and might want to arrive early to try and claim a space close to the stage; however, the park will be closed to the public starting at 3:00 PM. If you arrive before 3:00 PM, Columbus Commons security will ask patrons to exit the park. Security personnel will permit lines to begin forming on the sidewalk of E. Rich Street beginning at 3:00 PM, so we kindly ask that you do not arrive to Columbus Commons any earlier than 3:00 PM. Gates will open at 6:00 PM.
What happens if it rains?
You are permitted to bring in a personal handheld umbrella. The concert will proceed rain or shine, though severe weather may postpone or cancel the event. Columbus Commons personnel will be monitoring weather closely and will be ready to activate emergency weather procedures per the Columbus Commons emergency weather plan if necessary.
What food and beverages options will be available?
Columbus Commons’ two cafes, Jeni's Splendid Ice Creams and Taquero Mad Street Food, will be open, along with some of our favorite food trucks (Barroluco, Dirty Franks, Pitabilities, Redwood Wagon, Sophie’s Pierogis and The Tasty Good). At the bars, you will be able to purchase a selection of Pepsi products, water, beer, wine and a specialty cocktail. Cash and card will be accepted.
Can I bring outside food/beverages into Columbus Commons?
Yes, however coolers and outside alcoholic beverages are not permitted. Bars and multiple food vendors are on site for the duration of the concert. Bags are subject to inspection and prohibited items will not be allowed in and are subject to removal once in the park.
Where do I sit?
Seating space is available on a first-come, first served basis. No chairs are provided and guests are welcome to sit directly on our grass. Feel welcome to bring a blanket or chair to sit on, and be prepared to sit close to your neighbors; we expect a full house! No chairs or blankets will be able to be placed before 6:00 PM.
I am in a wheelchair or have accessibility needs. Where can I sit?
There will be a reserved area in the North Lawn for patrons with accessibility needs. Please see the map here.
Can I bring my dog?
Due to limited space, dogs other than service animals are not permitted for these concerts.
Can I exit the park and re-enter after my ticket is scanned?
No. We have a no re-entry policy.
When will the music begin?
Opening music will begin at approximately 6:30 PM with local act Mistar Anderson.
Boyz II Men will take the stage around 8:00 PM.
Will the carousel be running?
Yes, visitors can enjoy a ride on the carousel for $1 per ride, weather permitting.
Can I take photos and videos during the show?
No photos or videos of the stage are permitted.
Is this concert family friendly?
Yes, all ages are welcome. Children age three (3) or younger do not require a ticket.
What is not permitted in Columbus Commons for this concert?
- Outside alcoholic beverages
- Plastic tarps
- Tents or canopies
- Weapons of any kind
- Animals, except for service animals
- Disruptive behavior
- Leaving and re-entering
What do I need to do the day of a ticket release?
> At 10 AM click https://buff.ly/2NdhT0d.
> Then click on the green 'REGISTER' button.
> There are no promo codes for this event – tickets will go live exactly at 10 AM!
> If there are tickets remaining, you will have the chance to claim 1 or 2 (tickets are FREE so no need for a promo code).
> If you see ‘unavailable’ or ‘sold out’ next to the General Admission tickets, it is either not 10 AM yet or no tickets remain for that day.
> If tickets are sold out, try again on your next chance – Thursdays at 10 AM from July 11 through August 1 at 10 AM.
I tried to claim my early-release tickets via the newsletter link but Eventbrite was asking for a promo code; was there a promo code needed to claim tickets?
As a Columbus Commons newsletter subscriber, you received exclusive access to a limited quantity of tickets at 10:00 AM on June 25. No promo code was required, but tickets went live at 10:00 AM. Eventbrite did have a field available requesting a promotional code prior to tickets being available at 10:00 AM, but no promo code was needed to claim tickets at 10:00 AM. No tickets were claimed before 10:00 AM.
Mark your calendars for your chance to claim free tickets while supplies last:
June 27 @ 10:00 AM
July 11 @ 10:00 AM
July 18 @ 10:00 AM
July 25 @ 10:00 AM
August 1 @ 10:00 AM
At the times listed above, tickets will become available at https://www.eventbrite.com/e/free-boyz-ii-men-concert-at-columbus-commons-tickets-required-tickets-62743410229
I signed up for the newsletter - does that guarantee my tickets?
No. Signing up for the newsletter does not guarantee access to tickets. Ticket quantities are limited and we expect all tickets to be claimed quickly so be sure to mark your calendars for 10:00 AM on June 25.
Additional general admission tickets will be available on Thursday, June 27 at 10:00am.
What is the ticket-release schedule? Can I join a wait list?
There is not a wait list for this concert. However, there were multiple chances to claim a limited number of free tickets.
June 25 @ 10:00 AM. Newsletter subscribers received an early-access link emailed to them for the opportunity to claim tickets on a first-come first-served basis. No promo code is needed.
June 27 @ 10:00 AM
July 11 @ 10:00 AM
July 18 @ 10:00 AM
July 25 @ 10:00 AM
August 1 @ 10:00 AM
At the times listed above, tickets became available at https://www.eventbrite.com/e/free-boyz-ii-men-concert-at-columbus-commons-tickets-required-tickets-62743410229. No promo codes are needed for these tickets.
I have some more questions!
Check our park Q&A here or reach out to us through our website.